ORI Van Lines INC Complaint

Reviewed by goosy2001 Complaint

0

I moved from Santa Clara, CA to Philadelphia, PA in July. They arrived 8 hours late to pick up my belongings and delivered my stuff 7 days late. They said they would arrive 8am on a Sunday and they eventually arrived at 8pm. It was raining and they said they couldn't move my stuff all the way into my apartment so they just left it all outside, on the curb, in the rain, at night, by myself. Before they unloaded, they made me sign all the paperwork. I found out after the fact that I signed off that everything was received. Which it wasn't. They completely lost my bicycle, a mirror, a painting, and a chair. And they left me with a few of someone else's things that were also on the truck. And, most of the stuff was damaged. They wrote on everything, including nice lamps, with permanent pen. Some furniture was obviously dropped because the corners are smashed or now the frame isn't square. My TV stand was flattened. My computer chair cushion was broken off the chair. Many things had to be thrown away due to the damage. Other stuff was duct taped together... luckily I'm only a student and the permanent marker and scratches on everything is better than nothing for now. But it will all have to be thrown away when I move again... who is going to want such damaged stuff?

They 'searched' for my missing stuff for weeks and then finally gave up and said I had to submit a claim with a 3rd party. They were not apologetic at all. No word on getting reimbursed for anything that was damaged or missing. I guess it's my loss for trusting them.

Not to mention the 50% extra charges, $5/role to use their tape which they use very sparingly.

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• We were satisfied with our move through Ori Van Lines Van Lines.
• I also had a great move!
• Stay far, far away!
• You have our highest recommendation!
• My items ware delivered safely
• Just wanted to let you know that I am very pleased!
• An antique china cabinet was my biggest worry
• The ESTIMATE was accurate
• Quality Service, Reasonable Rates
• I am so impressed with the high quality of service
• I never thought that moving is such a pain.
• ORI Van Lines did gently my move.
• My husband and I had a terrible time finding a reputable moving and storage company
• I still have the weight receipt
• items where moved from point A to B.
• ICOULDN'T HAVE DONE A BETTER JOB MY self

More

• Ori is a top notch moving company with outstanding employees
• ORI Van Lines was professional from start to finish
• And another big thanks to Lindsey who was very friendly and useful!!
• Thank you Ori!
• Ori's movers as the best movers in California.
• This letter is to inform you of how happy I am
• I enthusiastically recommend them.
• Thank you for making this one pleasurable.
• This was my first time using a moving company
• I couldn't believe they are for real.
• We moved from Palo Alto,
• Only the fuel and the rental cost more that what we paid those guys.
• Ori Van Lines has everything you need in a mover
• Excellent piano, households and a Harley Davidson move.

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• My husband and I had a terrible time finding a reputable moving and storage company
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