AttUverse Complaint

Missing Charter - AT&T U-verse

LH11's Picture Reviewed by LH11
Complaint 		 0

AT&T U-verse sounded really good. It was great to finally have some competition for the other cable network out there. The problem though is that AT&T launched too soon. Their equipment doesn't seem ready and their customer service certainly isn't. We have had a tie between on viewing days and off. (We have had the service now for almost a year.) We are constantly re-setting the equipment which takes forever to return to functioning. We have called tech support on several occasions and "opened tickets" for new machines to be brought to the house only to call and find out that "no ticket was opened". Thank you very much after a 4 hour hour wait for nothing. How is this company going to stay in business? I am done. The lemon law definitely applies here.

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