Verizon Wireless Complaint

Misled and Overcharged by Verizon and they refuse to fix it - Global wireless card

Reviewed by screwedbyverizon
Complaint

I ordered a global wireless USB card to use on my laptop and stupidly relied on what the Verizon rep had $129.99/m charges I expected (and reviewed with them based upon my prior usage of my domestic card and with the check how much you are using feature I was told about). Instead, 3 days into my trip to Europe, Verizon called (the U.S. of course...I spent HUNDREDS of dollars in phone calls back to them to sort it out) and they advised I was already over $900 OVER the monthly fees! In just 3 days. Well after about 5 hours in calls NOTHING was sorted out and they insist it was legitimate. No one seems to care that I was told something completely contrary and that the feature to check usage would not even work in Europe. Talk about a SCAM!!!!!! This was the biggest rip off and scam and anyone thinking of getting a Verizon global wireless card STOP and DO NOT GET IT from Verizon!! I was RIPPED OFF and am PISSED off that they just don't care. Their reps all told me the wrong information and I am stuck paying an outrageous bill for their mistakes. THEY SUCK!!! DO NOT TRUST VERIZON. DO NOT TRUST VERIZON.

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Comments - Consumers and Companies Connect by Commenting

franny says: (10 months ago)

i totally agreed that verizon aircard is a total scam! their sales rep. SUCKS! It's a bunch of BS when they say customer satisfaction guarantee. A customer service rep. hang the phone up in my face when i was still asking her questions. I don't recommend this card to anyone cuz you'll end up with a big bill at the end of the month.

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DetailsReview Rating: 1 out of 5
Reviewed By: screwedbyverizon
Company: Verizon Wireless
Product: Global wireless card
Date Added: 11 months ago

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Verizon Wireless Complaint