AT&T Inc. Complaint

Miserable Customer Service, Clueless Employees - High Speed Internet Service

Chelle's Picture Reviewed by Chelle
Please Improve 		0  

What a nightmare! It is now the 5th of September and I have a letter from them stating i was to have serivce since August 25th.

I spoke with EVERY department only to be told there were 2 mistakes on my account which I would have to call another department on another day to resolve.

This went on for 4 days, literally 8.5 hours of phone time, most of it on hold. Finally, i demanded a supervisor, who hung up on me and when i called again pretended not to be there. A second supervisor was able to help me turn on the service that same night, even though 4 previous ATT employess at the same number had told me that would be impossible. He then had no explanation for the trouble and of course, i would have to call back another day and speak to someone else to get that issue addressed.

This is not over. By far the WORST experience i have ever had. Please do yourself a favor and avoid this company at all costs. When i mentioned this problem to my workplace, they laughed and said "good luck" as AT&T is notorious for abysmal assitance.

Pitiful and painful.


Company: respond to this review Company: Respond to this review
Post a reply for this review Consumer: Post a reply for this review
Write a review about !
Create a support ticket for !
More AT&T Inc. Reviews and Complaints More AT&T Inc. reviews, complaints, compliments and support tickets




Comments - Consumers and Companies Connect by Commenting

Comment on this review and share your stories, thoughts and advice

Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 1x7 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

More AT&T Inc. reviews

Similar reviews

User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team