Barnhill"s Restaurant Complaint

Reviewed by chiefhuff Complaint

0

Party of Eight, 6pm 14 Nov 08.

We had one older male and two young children and everyone was hungry. Plus you pay upon enterting the story. These issue kept us from walking out of this store. Plus we have always enjoyed eating at any Barnhills, including this: our local resturant.

There was a very bad "septic" odor where we were seated. I moved us to the other side of the resturant. We sat near the front door hoping for fresh air. It helped some. Management said they had a drain back up on them.

The floors were slick from this backup, the odor was strong around the food. Selection was limited and the food was old, because of very limited customers. "usally full". All adults had just one plate, no seconds. Some tried deserts, no one satisfied. Ice Cream machine pumped out liquid, not frozen.

Overall unsanitary conditions. Resturant should be closed until problem is solved. Am attempting to file complaints with Star Buffet Management and Public Health officials.

No one got sick, but all noticed their clothes were smelling like the septic odor. A very bad experience, I wont' be back anytime soon.

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