mercantila.com Complaint

Mercantila is Bordering Fraud

Tsalis's Picture Reviewed by Tsalis
Please Improve 		+1  

Recently ordered recumbent bike; delivered by fed-ex without my signature. I returned it next day as it was an obviously used bike (scratches on part I saw and carton indicated damage. I didn't remove from carton, wrote a letter attached to package and sent it back through fed-ex the next day. According to Art-(staff member) It was received at a Georgia distribution plant. They never sent an order confirmation. I couldn't use their site to send messages. I rarely could talk to a real person except Art. Every barrier was put up to prevent them from sending refund. They are a fraudulent company. Don't order anything from this company. I spent hours on wait to get to talk to someone. NO HELP


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greenthumb76 says: (4 weeks ago)
0  
I totally agree. Mercantila's behavior is tantamount to stealing -- taking people's money and providing nothing in exchange. BEWARE!!


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