Sears, Roebuck and Company (Sears.com) Complaint

Maintenance contract and rebate

Reviewed by dcrocker
Complaint

I am writing with my dissatisfaction with the maintenance contract I bought on a vaccum cleaner I bought in Brunswick, Maine, Sears. We were told we would be given a loaner. I took the vaccum to the store yesterday and they said they discontinued this policy. I am... More...

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Comments - Consumers and Companies Connect by Commenting

SearsCares says: (6 months ago)

Dear dcrocker,

It is disappointing to hear that you are not pleased with the service you have received from Sears. My name is David and I work for the Sears Cares Team. I would like to speak to you regarding your experience. Please contact me at searscares@searshc.com so we can further discuss your concerns.

Thank you,

David V.
Senior Case Manager

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