CVS Pharmacy/CVS Caremark Corporation Complaint

Mail order Catastrophe! - Mail Order Pharmacy

twolow2slow's Picture Reviewed by twolow2slow
Complaint 		 0

This company is a joke! No one at this company cares about customer service or making sure that peoples medications are sent to them. My son is on anti-psychotic medications for Autism and ADHD meds to help control his actions. We have been dealing with CVS for over 4 weeks now to get his prescriptions filled and to us. They have continued to tell us that the medications are in the mail and we should recieve them in the next couple of days. Doesn't happen. My feelings are there are two reasons why people don't do things. One they just don't know how to. Two they just don't give a d#@n! My feelings with this company are the latter. They continue to apologize about how one person has dropped the ball and claim that they will fix the problem. Doesn't happen again!! I now have the corporate offices number and extension and know the COO's name. I will be calling him on Monday 7/27/2009. Bet on it!!

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Not5satisfied says: (2 months ago)
 0
Company does not care about a policy since you bought this location. You have always delivered & now you make it deficult to get things delivered. There are 2 drug stores within 50 feet of this store that will deliver. This store is located in Crestline in Mountain Brook , Alabama. If you want to loose your business this is a great way to do it.

Notsatisfied50 says: (2 months ago)
 0
Company does not care about a policy since you bought this location. You have always delivered & now you make it deficult to get things delivered. There are 2 drug stores within 50 feet of this store that will deliver. This store is located in Crestline in Mountain Brook , Alabama. If you want to loose your business this is a great way to do it.




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