American Express Company Complaint

Lowered credit line from $25,000 to $500 without any notice - Am Ex Credit Card

PeterM31's Picture Reviewed by PeterM31
Complaint 		 0

I have been with American Express since 2002- never missed a payment. Suddenly, about a week ago,my Am Ex credit card was declined on couple of ocassions. I didn't think much of it and used other credit cards instead.

Today I received a letter from Am Ex, it seems that without any warning or prior notice, they decided to lower my credit line fro $25,000 to $500. It so happaned that at a time I had a balance of $470, I'm sure a pure coincident.

Luckily at the time I was not away on busines and I didn't have to rely on Am Ex to pay for a hotel, meals etc.

I used to admire Am Ex and think highly of them. Even though their action didn't affect me; however, I realized that I don't want to in any way be dependant on them. I called Am Ex and cancelled my account. I will never again do any business with AmEx.

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grandest007 says: (9 months ago)
 0
AMEX was my darling. Anything I wanted I charged on the PLATINUM "no limit" CARD. Today, I was told that my account was put on a LIMIT. I mean... ARE U F**** SERIOUS?????? I charged over $ 2.1 Million on their cards in the past 10 years!!! They also said that in the future, should I need a larger amount to charge...they would need a BANK FAXED certification of funds in order to let the charge go through. I mean.. we charged VIP tables, 1st class tickets to europe, GUCCI, Harry Winston, well..u get the picture... and now all of a sudden I get treated like a sewer rat? U GOTTA BE JOKING!!! AMEX is in some heap of trouble that I cannot even start to imagine... Why else would they treat top tier customers liek that????????

Nick7401 says: (10 months ago)
 0
Exactly the same happened to me a week ago Jan 14, 2009. I simply canceled my account. I am wondering what american express will do without customers.




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