Cost Cutters Complaint

Lousy service - Hair cut

GJConsumer's Picture Reviewed by GJConsumer
Complaint 		 0

This was my first (and LAST) time I walk into a Cost Cutters . First off, the grumpy receptionist treated me as if I was I was an annoyance when I requested a hair cut appointment. Then the "stylist" I got was not only rude, she was insulting and not a bit helpful. When I took my hair tie off, she said my hair was "at a hideous length." When I asked her opinion of whether I should get a layered cut or straight cut, she just replied, "I don't know! I'm not the one who's going to walk around with the hair cut!" When I asked if I could drink my coffee during the cut, she said, "Sure." But when I took a drink and held the cup in my lap, that rude hack grabbed it out my hand, plopped it on the counter and said, "I didn't know what I was saying Yes to. See what happens when you take a drink? Your head moves back and I won't be able to cut your hair." Fine, but did you have to just grab it out of my hand? And after all that, the cut was pretty pitiful. I had been growing my hair out for the past year, so it looked pretty awful before the hair cut. When she was done (I wish I had gotten her name, but they don't wear name tags), I still had fly-aways and uneven lengths, and I was $15 poorer!

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