Westinghouse Complaint

Lousy!! - Customer Service

bacbrc's Picture Reviewed by bacbrc
Please Improve 		0  

You would think in this day and age companies would value their customers and try to retain them. I have a 7 month old TV from Westinghouse that the sound stopped over night. I have made dozens of calls to try and get a replacement because it is impossible for me to send it or take it anywhere. All I ask for is to have Westinghouse authorize my local store to exchange it for one that works. Why can't someone call me back? Never again Westinghouse! I am to the point of contacting the president of Westinghouse. Think it will do any good?


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Comments - Consumers and Companies Connect by Commenting


SeriousConsumer says: (3 months ago)
0  
I just got off the phone w/customer service and got nowhere.
Purchased $300 monitor 3 yrs ago and now its dead. Westinghouse should go out of business for making inferior products they can't even support. Never again will I buy from them!

locofo says: (3 months ago)
0  
Maybe you and I could get together. I also had purchased a TV 7 months ago and my picture went I only had sound. I returned it to CA for replacement. It has been 4 weeks and they can't tell me when it will be replaced. OH and now they tell me I won't get a replacement I will get a refurbished unit. NEVER again will I buy a Westinghouse product.


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