Local Net Complaint

LocalNet Internet Service...

Reviewed by Shelly
Please Improve

LocalNet Internet Service Provider Sucks

Cancelling account is like pulling teeth. You must first get through on their phone line and then are told that the only way to cancel their services is via a letter. Which you must snail mail or fax.

I did this two months ago, and since they say they did not recieve it, I am stil be ing charged for the service. I have not even used their service for 9 months!

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rippedoff150 says: (3 months ago)

Ditto and be prepared. After a year and 4 mos. many request, we finally had to cancel the credit card they were using and the credit card company credited us 4 months charges - they couldn't go back any further. Then we began getting demanding phone calls and refusing to acknowledge that they had been cancelled. Now they are threatening a law suit in the state of New York for $50??? We thought about just paying the $50 - I mean they've already got a years worth, whats $50 more. But, will it stop there? My husband called the state attorney generals office and he was told that since we allowed them to access our credit card account, there is nothing we can legally do??? Can you believe! We have decided to complain to the FCC and file our own law suit here. I would like to put this company out of business

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