Levin Furniture Complaint

Reviewed by jwochna
Please Improve

0

Delivered a bedroom set with a split / cracked bed rail. And am I having issues. The delivery guys were nice, and called it in. This happened in January 2008. A new bed rail (and slats there were never sent) were to be delivered.

Since mid-January 2008, I've visited the store twice, and called about 6 times to get an eta on delivery. NO RETURN CALL - NO ANSWER - EVER.
They have my money. They are ignoring me. I will never buy from Levin again. I will continue to spread the word of their horrible service until this is resolved.

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FLevin says: (3 months ago)

0

2 thumbs down. Worst company I have ever dealt with. Had a couch delivered that was a "no fit" Talked to customer service and store managers and absolutely would not refund delivery. I had to ask 10 times to get my money back for the couch. They saw it their computer that it was "delivered!!" Still would not give my $90 for delivery. 90 dollars!!! Mark, the manager in Akron, was entirely unhelpful, and thinks delivery means driving by your house. Never again, levin, never again will we buy anything from you. May Chapter 11 see you in the future.

FLevin says: (3 months ago)

0

2 thumbs down. Worst company I have ever dealt with. Had a couch delivered that was a "no fit" Talked to customer service and store managers and absolutely would not refund delivery. I had to ask 10 times to get my money back for the couch. They saw it their computer that it was "delivered!!" Still would not give my $90 for delivery. 90 dollars!!! Mark, the manager in Akron, was entirely unhelpful, and thinks delivery means driving by your house. Never again, levin, never again will we buy anything from you. May Chapter 11 see you in the future.

MYKE says: (5 months ago)

0

bought a leather sectional sofa sleeper and the finish applied to the leather has prematurely worn off making this investment a disaster i need a new couch i cant be the only one.