LESLIES POOL SUPPLIES Complaint

Leslies Pool Supplies

cibao's Picture Reviewed by cibao
Please Improve
0  

My pool pump gave out. I called Leslie Pools in Vienna Virginia and got a price on the pump, and asked about installation. They said installation was free. I then went down there, and they said show up on Saturday for the a big sale. They reaffirmed the free install, and today (Saturday) I went to buy it. After I paid for it, I said when do I get my installation, and they said to call a number. I said it's free anyway. Both employees told me it was free. Both stood there and said, "We didn't say that." They lied to my face telling me that it was free, and then lied again telling me that they didn't say that. What a horrible place. I'll never buy a thing from them again.


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sam12 says: (5 months ago)
0  
They did the same thing to me. Call consumer affairs and file a complaint. Or, you can file a complaint on-line. They will follow through. Leslies is terrible. Even their top management is terrible.


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