LESLIES POOL SUPPLIES Complaint

Leslies Pool Supplies

cibao's Picture Reviewed by cibao
Complaint 		 0

My pool pump gave out. I called Leslie Pools in Vienna Virginia and got a price on the pump, and asked about installation. They said installation was free. I then went down there, and they said show up on Saturday for the a big sale. They reaffirmed the free install, and today (Saturday) I went to buy it. After I paid for it, I said when do I get my installation, and they said to call a number. I said it's free anyway. Both employees told me it was free. Both stood there and said, "We didn't say that." They lied to my face telling me that it was free, and then lied again telling me that they didn't say that. What a horrible place. I'll never buy a thing from them again.

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Jeanie says: (5 months ago)
 0
I too have a complaint in the same maner. Was told I would pay 1,200. to convert to salt water...the offer would end June 24. went in today and they said they said it was June 21, not 24...went up to $1,500.00 lied to us and wouldn't back down. If we had known it was the 21st. we would have come in yesterday.

sam12 says: (1 year ago)
 0
They did the same thing to me. Call consumer affairs and file a complaint. Or, you can file a complaint on-line. They will follow through. Leslies is terrible. Even their top management is terrible.




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