Sprint Nextel Corp Complaint

Last August (2006) I started...

Reviewed by SusanOleneack
Complaint

Last August (2006) I started receiving bills from Sprint. I called them to tell them that I did not have Sprint nor did I want it. The bills kept coming. A couple months later they told me to file fraud papers, which I did. The bills kept coming. A couple months later someone told me that some other company had signed me up for this, I told them that some other company was not sending me bills. In February, 2007 I turned this over to an attorney. He spoke with someone who agreed that I don't owe anything. The bills kept coming. In April I spoke with Claudia who assured me everything was allright, the billing cycle had just not caught up with it yet and the July bill would show a zero balance. Not only did it still show a balance due, now they have turned this over to a collection agency. It is almost impossible to speak with a human. When I call the customer service number, I am on hold for at least a half an hour, when I finally do get a human, they hang up on me. I called the Grand Rapids, Michigan office on the East Beltline only to be insulted and called a liar by some incredibly rude woman named Lisa, who, according to her is not Sprint.
I want these ridiculous bills to stop.
I want a letter stating that I do not owe Sprint anything.

I want this off my credit report.
I want any damage done to my credit rating to be repaired.
I want an apology from Lisa.

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