Hewlett-Packard (HP) Complaint

Laptop - After Sales service

Reviewed by caelalok
Complaint

I have been a HP customer for over 4 years. I have bought over 8 laptops from them during this period for my company. However, my recent experience with their product and service was BAD. Product can be sometimes wrong and that is why we have service departments who help to fix the same. However, if the service department dodges you and does not own up to the responsibility it makes things worse.

I suggest all that if they buy an HP product, remember HP is not there to take care of you if the equipment develops a problem. !!

If anyone in HP doubts me they can refer to csae number XCF 05501 and will know why i complaint.

Good Luck.

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Comments - Consumers and Companies Connect by Commenting

san999 says: (1 week ago)

This is Santos from Bangalore. I have given my lap top at Indiranagar branch on monday dated 09/Nov/09. As a executive told me he will inform me by tomo but today is thursday still there is no feed back and they have not mentioned any contact number on receipt. Executives are not taking care of customers but chating with coligues making fun.

So let me know what kind of service is HP providing to their customers...!!

Regards,
Santos.N

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DetailsReview Rating: 1 out of 5
Reviewed By: caelalok
Company: Hewlett-Packard (HP)
Product: After Sales service
Date Added: 3 months ago

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Hewlett-Packard (HP) Complaint