Sears, Roebuck and Company (Sears.com) Complaint

Lack of promised follow up on two occasions.

GrinbaumMark's Picture Reviewed by GrinbaumMark
Complaint
 0

At SEARS store # 01314 in New Brunswick NJ Refund for partial return with receipt was issued to SEARS gift card instead of major credit card.
Original Payment:
$15.55 Master Card
$18.40 Gift Card
Refund:
$18.40 Gift Card
$2.57 Master Card
Proper refund would be:
$15.50 Master Card, rest ($5.47 Gift card).
Sales person gave no advance warning, computer problems cited as the reason, while agreeing with me that refund should be first issued to the major CC to the full extent of CC payment with only reminder on the gift card, which is the common practice in the retail industry.
Lack of promised follow up on two occasions.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Sears, Roebuck and Company (Sears.com) Reviews and Complaints More Sears, Roebuck and Company (Sears.com) reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Company was claimed Company was claimed!
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 3+8 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Sears, Roebuck and Company (Sears.com) reviews

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team