Circuit City Complaint

Joe, I saw a product at...

Reviewed by JoeRocha
Complaint

Joe,
I saw a product at CircuitCity.com that was at an unbelievable price. Of course it was out of stock. I went to a local Circuit City to "call" them on their price match guarantee. There was a $213.00 difference between the two stores. The circuit city store would not match the price because they did not carry the model in question in the same color. Yes, the model was the exact same thing except different color. I called CircuitCity.com and of course they did not offer the alternate color that the retail store offered. Isn't it amazing how retail giants can swindle their way out of paying up on their price match "guarantee"? CircuitCity.com and Circuit City stores are obviously not the same Company or I'm sure they would have made sure I got the product for the best price in any color. My real complaint here is that CircuitCity.com is advertising an unbelievable price since they don't have the product in stock. If that is not false advertisement I don't know what is. The person I talked to on the phone when I called them could not guarantee me the product for their "on-sale" price when it is available again. All he would do is register my email so that they could send me an email to let me know that the product is available again. I hope I'm wrong but I would bet my next paycheck that it'll be back to regular price before I see it available again. Back from $499.99 to $699.99. Of course if I were to win the $1,000 award from Measuredup.com none of this would matter. Peace everyone !! Thank you for reading my review.

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