jitterbug Complaint

Jitterbug offers a great...

chrisgoodrich's Picture Reviewed by chrisgoodrich
Please Improve 		0  

Jitterbug offers a great product, a Samsung phone, and a wellthought out service for older people. Unfortuneately when something goes wrong, it really goes wrong. My wife has spent more than twenty hours on the phone trying to sort out a replacement unit for her father. She finally gave up and cancelled the service. In addition to the hours she spent, two other family members spent time trying to get the "jitters" out of the system. In addition to first recommending that the phone that didn't work be sent to Samsung! they then lost the phone when they finally agreed to replace it. Found it two weeks later and then spent another two weeks getting the replacement unit in the mail. After it arrived we spent four days trying to activate the service, to no avail. If this company cannot sort out how to fix service and equipment problems quickly and conveniently it would be better to stick with Verizon and let Jitterbug implode on its own incompetence.


Company: respond to this review Company: Respond to this review
Post a reply for this review Consumer: Post a reply for this review
Write a review about !
Create a support ticket for !
More jitterbug Reviews and Complaints More jitterbug reviews, complaints, compliments and support tickets




Comments - Consumers and Companies Connect by Commenting

Comment on this review and share your stories, thoughts and advice

Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 9+1 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team