Johnson & Johnson's Complaint

J & J products - Johnson's Baby Shampoo

Itari's Picture Reviewed by Itari
Complaint
 0

The problem I have with this well known company is that they change their formulations on their baby shampoos, lotions etc. every few years. I find a product that works for us, and then the company goes and changes it. I've called them and they state that they are "improving" the product, but as a chemist myself, they aren't doing that at all. The current baby shampoo is stickier, and not as pH balanced. It burns slightly. The previous baby shampoo was perfect.

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