Sunncast.net Complaint

Reviewed by ErinWinter Complaint

+1

It's been almost a year since paying over $300.00 on instillation for this supposedly 'amazing' high speed internet access. It's wireless from a hub located in our small rural city and while we thought we were to far away the networker/owner *we never have been given a straight answer about that* promised us that we'd get a good strong signal.

We haven't. A company that promises 'Service at speed of light' is more like a 'Service at the speed of lags, glitchs and unloadable pages.'
We've had nothing but problems with this service, pages won't load, games played online lag out and die, we can't even log onto the sunncast.net website for our mail since it always says we have the wrong username/password, despite copying copiously the username/passwords the networker/owner gave us.
Wow, never saw *that* one coming.

The best part of all this is still to come, it got so bad the last few months that I made it my mission to call for service everytime I couldn't load a page faster than the dial-up service that I retained.

Last week, I was informed that his 'voicemail box was full'. Hmm..I wonder why exactly.

Sadly, since it's a small community any time I mention how bad the service is, or how I'd like to switch, I'm given a sob story about how the networker/owner has cancer and is only trying to provide for his family. Yes, this is true, but it in no way replaces the distain I have for his service and the loathing of myself for the thousands of dollars spent on this defunct service each month.

The sunncast.net website won't even load!

CUSTOMERS RESPOND HERE: Post a comment for this review Write a review about Sunncast.net! Create a support ticket for Sunncast.net! More Sunncast.net reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this review Click here to take the pledge

• Abysmally Amateurish
• Email

• Residence
• I am dissapointed that the...
• It won't work anymore.
• Not as affordable as last year
• Wonderful
• Waste
• New Year new options
• 6 year old bill that has b
• Kj's Review
• Formula 27 filler does not harden
• Webkinz False Advertising
• promotion deception
• No Sleep In Colorado
• Comcast customer service
• I bought a new HD TV in December...
• Aircard Month to Month

More

• 1 year later house still burnt down
• Replacement
• Terrible Company
• LG Plasma TV
• Two thumbs up
• No Service in tourist areas
• Verizon Fios promotional deception
• HORRIBLE COMPANY
• It works for me
• It's Been Over a Year
• Hannah Montana
• waiting for over 1 year
• last minute paint
• left of service