sportsmemorabilia.com Complaint

Incompetent service and BAD customer service - signed baseball bat

KiminAK's Picture Reviewed by KiminAK
Please Improve
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I purchased a signed baseball bat from this business for a Father's Day present. I ordered it on line and they had the option of including a gift card, which I filled out. Well, they sent the bat, WITHOUT the gift card and included promotional material trying to... More...





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lmstacey says: (2 weeks ago)
0  
I had a similar experience with this company. I ordered a signed helmet on 24 October and waited a month before I called to find out where it was. I live overseas so I always assume things will take longer. I was told my helmet was lost in the mail and was offered a signed football instead. I thought that would be better than nothing so I took it. Two weeks later, still nothing. I call back and finally get a hold of a representative who informs me that they do not ship to APO boxes!!! That would have been excellent information two months ago! Now I am still waiting for the football to arrive at my mom's house in OK...it's been a week... Overall a TERRIBLE experience.



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