Sears, Roebuck and Company (Sears.com) Complaint

In the last nine years my...

Reviewed by Elizabeth
Please Improve

In the last nine years my husband and I have purchased two Sears Kenmore Dishwashers. We bought an extended warranty for the first one and didn't have problems with the dishwasher until after the warranty expired. We no longer purchase extended warranties... More...

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Willardo says: (2 months ago)

I have or should I say had a Kenmore Ultra Wash QuietGuard 3 Model # 665.16019, which my wife and I purchased two and a half yrs ago. The motor/pump assembly locked up two nights ago. The motor began to hum and became extremely hot. Now it no longer runs. This is pretty sad for a minimally used dishwasher to die in less than three years. We are just a family of three (My wife, my son and I). The very disappointing thing is that Consumer Report Magazine rated this dishwasher high. I would like to know the longevity of the dishwashers that were rated low, if the highly rated dishwasher ran for less than 1000 days before dying. Quite ironic how the dishwasher dies just after the limited two–year warranty expires. Anyway, I will be bringing this dishwasher down to the Sears store we purchased it from, to show the store manager and hopefully some perspective consumers how satisfied I am with this purchase

Anderson says: (3 months ago)

We are having a very similar problem with the exact same dishwasher - Kenmore Ultrawash Model number: 665.1602 purchased in Jan. 2006 -less than 3 years old - our previous Sears dishwasher did last 6 and 1/2 years. This is not right. What make of dishwasher should we consider for a replacement? It seems unwise to spend money on repairing this unit. Thank you for listening and any suggestions.

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