ADT Security Services Complaint

In 2005 I had a tragedy. My...

Reviewed by Debbie
Complaint

In 2005 I had a tragedy. My family was murdered in our home. I had to move back into the home for financial reasons. So, I contacted ADT to check into pricing of a home security system. One of their reps came to my home and talked me into a system, supposedly for $99. What they don't tell you, is you have to purchase all the window units separately. After charging me $1,200 for the system, I had no shortage of problems with it. I kept the monitoring service for over a year. After that time I had yet another problem. When the tech. came to look at it, he stated I had no fire protection and hadn't had it all along. All the zones are grouped together so that you cannot even bypass a zone without other windows being compromised. After I got fed up and cancelled the monitoring service, they refused to stop the service and kept billing me months after I cancelled. Now they are sending what was left of the bill they refused to stop to a collection agency. All for $250.00.

I do not recommend this company for any of your security needs. I'm sorry I did.

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