Giordanos Complaint

If you have kids, don't go to...

Reviewed by Tropicalstorm
Complaint

If you have kids, don't go to Giordano's downtown Naperville. They completely take advantage of you! It cost us $8.50 to get chicken nuggets and chocolate milk for our 4 year old!!! It was more than my Caprese salad and soup combined! When we complained to the manager (the price on the menu was a dollar less than we were charged and said it included a drink) we were told, oops, we raised our price but gave you an old menu, milk is not included, they would not credit us nor did they care that they mislead us completely. Upon being treated very condescendingly, we advised her we would just take the difference in expense out of the tip. She said that was fine with her. Nice way to treat your employees!

For a much nicer and reasonable dining experience, we now only go to Lou Malnati's Pizza, right around the corner. 200% better service, attitude and prices!

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