Isle of Eden Complaint

IOE takes weeeks and weeks to...

AllisonFreemont's Picture Reviewed by AllisonFreemont
Please Improve 		0  

IOE takes weeeks and weeks to fill orders and does not tell consumers of the fact beforehand. The express area does not ship within the specified time, either. The company does not respond to customer inquiries regarding turn around time and the owner has written posts copied to other forums which give "updates" that are not correct, or changed at whim. Many orders are listed as sent and have not been, then the company posts that orders will go out in a week, then a week goes by, and a new post says they'll go out in another 10 days. Very unprofessional and engaging in false advertising. Orders are often incorrect and the company makes generous promises of "freebies" which it does not uphold. This is best a company to avoid dealing with.


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