Verizon Communications Inc. Complaint

I wonder if Verizon can hear me...

Reviewed by Betzy
Please Improve

I wonder if Verizon can hear me now....I had an apartment in Pottstown last year, bought and moved to Reading PA this year. I cancelled my pottstown verizon phone number, the same day I requested a new number for reading. Funny, not only did they give me a new number, keep the old number, but atcivated something called one bill, which bills your cell phone directly to your home phone number. Problem? Well, yes, they one billed my cell phone to my OLD home phone number......now, how would i know to look into my OLD phone number for cell phone charges, I just saw a zero balance and thought, gee I must have paid this already....finally, I thought this is crazy, I don't remember paying the cell bill...then to find out i owe $676.82 in wireless and land line phone bills......BOOOBOOOBOOB

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the2ndflood says: (2 months ago)

I suggest your contact the higher ups over at Verizon Wireless you can either email them here hqexec.relations@verizonwireless.com or call them at this number 18007604658. If this doesn't work, file a complaint with the bbb and planetfeedback.com

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