Verizon Wireless Consumer Complaint

I was trialing several different...

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I was trialing several different cellphone companies, because I was planning on switching to one I liked better than my current provider. I will NEVER, EVER recommend Verizon Wireless to anyone. I trialed their service for 4 days, they sent me a bill for almost $300! They told me I had 700 minutes to use, but when I cancelled my trial period because of poor signal in my area, They took away the minutes I was told I had to use, and left me with 100 minutes, and charged the rest as overage. Be forewarned...Stay AWAY from Verizon Wireless. Nowhere in their contract, or terms of service, does it state they can do this. It's absurd for them to tell someone they have a certain amount of minutes to use, let that person use them, then take them away and charge major overage charges. This should be illegal. How are you susposed to trial a cellphone service, if you have no idea how long to talk, or how many minutes you have? According to them, this is the case, you just gotta guess. I will never pay the bill, I will let my credit score drop a few points over this. I DO NOT owe them anything but $35 for data usage. Just stay away from this company!! I learned from experience, they are thieves!!

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the2ndflood says: (3 weeks ago)

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I suggest your contact the higher ups over at Verizon Wireless you can either email them here hqexec.relations@verizonwireless.com or call them at this number 18007604658. If this doesn't work, file a complaint with the bbb and planetfeedback.com

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