stamps.com Complaint

I was promised and signed up for...

DavidMoy's Picture Reviewed by DavidMoy
Please Improve 		0  

I was promised and signed up for a free 4 week trial plus $5 free postage by stamps.com on Aug. 9th. I received an email from stamps.com next day stating that I qualified for a free 4-week trial, free scale, plus $25 free postage if I stay beyond 4 weeks and signed up.

When I phoned to cancel before the 4 weeks was up, they told me that they could not access my accounts because their system was down. I asked them to cancel both accounts as soon as the system came back up and that I would not use their free postage. Instead of cancelling both accounts, they charged my credit card two separate monthly fees of $15.95 each. I never used the $5 free postage, believing that my accounts had been cancelled as requested. When I phoned to inquire this morning, they refused to remove both charges or, in the alternative, to give me the $25 free postage.

Beware of stamps.com. Their toll-free number is 888-434-0055.


Company: respond to this review Company: Respond to this review
Post a reply for this review Consumer: Post a reply for this review
Write a review about !
Create a support ticket for !
More stamps.com Reviews and Complaints More stamps.com reviews, complaints, compliments and support tickets




Comments - Consumers and Companies Connect by Commenting

Comment on this review and share your stories, thoughts and advice

Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 4+1 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team