Northwest Airlines Complaint

I tired to book a new trip to...

Reviewed by Dawn
Complaint

I tired to book a new trip to Japan using the "World Perks" miles I had earned in the 90's with Northwest Orient I had over 20K miles. It is not yearly I can go to Japan but I am going this year so I called NWA to use my miles. I was told my miles were gone! They said they sent me a travel voucher in 1998 that was only valid for 1 year. Well I never remember getting a voucher and now my miles are gone and I am screwed. I called Northwest Oreint and was told too bad your miles are gone and there is nothing you can do about it. So flyers beware of mileage programs seems if you wait too long your screwed and out what you earned! Needles to say i will not fly with them again! Boo Hiss as far as I am concerned the Wolrd Perks Program should be called "World Piss" because thats what it amounts to!

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