Diskette Connection Complaint

I thought I had found a truly...

Reviewed by SusanLong
Complaint

I thought I had found a truly "Customer Service" oriented company. HA! Upon receipt of my order,
I found that one of the items was defective. After speaking with the company on the telephone, I was informed that I needed to return the item (my expense) and they would credit my online account for the price of the item. NOT my credit card, my online account. This means I have to order from them AGAIN to get my credit. Why would I want to order again from a company that has a crappy policy like that? It's not my fault that their merchandise would not work, and, to be fair, it's not their fault either. But to not drop everything and make it right? I don't think so.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about Diskette Connection!

	Create a support ticket for Diskette Connection!

	More Diskette Connection reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 4x5 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

Similar reviews

MeasuredUp Success Stories

"Customer Service reps saw my review on MeasuredUp and answered my complaint through the MeasuredUp system. I am very happy that i got my refund." Jim H.