Everything Furniture, Inc. Complaint

I submitted a purchase online...

Reviewed by Ruth
Complaint

I submitted a purchase online with this company located in Corona, California. They charged my credit card immediately but I heard nothing from them. One week later, I inquired regarding the shipping date, to be told that the kitchen island that I had ordered was on back order and would not be shipped for over a month. I requested by email and telephone that mY order be cancelled and that the charge on my card be reversed. I was assured that would happen in 4 to 5 business days. It has now been 12 days, and still no credit has been received. I have tried to contact them by email, which they do not reply to, and by telephone. I was hung up on as soon as I said my name. When I returned the call, I was put immediatly on hold, without even talking to anyone. They, obvisouly, use caller I.D. to talk to only whom they wish to talk to. I can not believe this place is allowed to conduct business in this manner. I intend to continue to expose their illegal business practices to everyone I can. DO NOT GIVE THIS BUSINESS YOUR CREDIT CARD NUMBER!! THEY WILL OBUSE IT!!

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Comments - Consumers and Companies Connect by Commenting

reston201 says: (1 year ago)

that place is a scam they dont even have any furniture

reston201 says: (1 year ago)

I have purchased a computer desk on August 28th 2008 that was 435.85$.It was promised to get delivered to my house on August 28th before 11 am it never came.Then i had to reschedule my appointment to September 3rd at anytime.On Tuesday a women by the name of Jaime that called from the following number 1-800-435-5554ex1917 told me that my appointment have been canceled because the moving company Bush Industries did not give her the response whether they can deliver the desk.
Then i called 1-800-435-5554 the official number of this furniture store the women on the phone refused to talk to me she told me if i want to get my desk i have to pay additional 177 or if i would like to return the desk i have to give them a half of what i payed already.

askmesheep says: (1 year ago)

the same thing happened to me. I guess that their intention is not selling you something but holding your money and abusing it for a while. I think that this is their business model. I wonder if they deliver any furniture at all ?

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