www.match.com Complaint

I registered as member and...

Reviewed by LorraineLoubser
Please Improve

I registered as member and submitted profile to match.com site in April 2007. Within one month I realised that working and living in a Moslem environment such sites get blocked disallowing access. Have been trying to access site's customer care to cancell embership, remove my profile from site but with no success - I am unable to access site and despite numerous emails to customercare.match.com - I've had no response. To my dismay I discovered that my credit was debited for membership renewal with any advice or communication from the site.
How can I cancel my profile and get a refund? Can someone please help?
With thanks
Lorraine Loubser
Very disappointed match.com user

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Comments - Consumers and Companies Connect by Commenting

boe01 says: (3 weeks ago)

Im hoping you can help me I have tried to sign in,I became a member about two days ago, and I cant sign in. Can you send me a email helping me out. Thank you

aardvarkinPS says: (7 months ago)

You are out of luck. They are scum. I called to cancel when I noticed they charged my account for the renewal and they wouldn't refund the money. I tried to charge it back through VISA and it was denied since they supposedly have it in their terms and conditions. Their customer service SUCKS. I would never use them nor recommend the site to anyone.

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