direct tv Complaint

I recently looked at one of my...

DebbieCraddock's Picture Reviewed by DebbieCraddock
Complaint
 0

I recently looked at one of my Direct TV bills and was astonished to find that I was being charged for the NFL Sunday ticket-5 installments of about 50.00 each!!! I have a direct auto pay with them and sometimes don't look at each line item as I should. The answer I received at DTV was since I got it LAST year that I was automatically signed up for it THIS year!!! Well, my team isn't a contender for the superbowl this year so I'm not as interested in watching their games....Since I missed about 3 games going to to watch it at a bar, not realizing I had it at home, I decided to watch it from home yesterday only to find that they no longer offer the game in HD anymore for the same price!!! What a rip off. Either way, we should no longer be an "automatic" society...there are too many choices for customers these days and we have the right to make those choices. Unfortunately, i am locked into DTV for about 2 more years because of their ludicrous policy on their DVD recorders.Each time you upgrade or get a replacement, you have to keep them for a year or 2 years longer! And for this we get incompetent customer service representatives and poorly thought out policies like renewing automatically....hmmm.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More direct tv Reviews and Complaints More direct tv reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting


turboman says: (3 months ago)
 0
I just called Ron at Direct TV and asked him if I used the protection plan, my contract would not be extended. If I upgraded, my contract would be extended. I never read my Dish contract and never had a problem, but I will read the Direct TV contract which is on their website. I don't think it is legal unless they send you a copy.




*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 4x3 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More direct tv reviews

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team