King Auto Mall Complaint

I purchased a new 2005 Dodge...

Reviewed by Donnie
Complaint

I purchased a new 2005 Dodge Durango SLT in December 2005. It had 1 mile on it. 2 weeks later it started vibrating and idling down like it was going to shut off. I took it back to the dealer they checked it out and said they couldn't find anything wrong. Soon after it began shutting off while idling at a red light and over the past 1 1/2 year it had shut off while driving almost 10 times. The service department at King Dodge was aware of the trucks extremely rough ride and the hum in the power steering. But could not find out why it was shutting off. He finally chalked it up to being a Dodge. That's how they run was his reply. I finally got feed up after 4 attempts by dealer to repair the problem and filed lemon law. Well, the manufacturer put out a recall on the vehicle saying the computer was defective. They said they are allowed one last attempt before arbritration hearing. They took the vehicle and erased (or updated) the computer and increased the idle. When we got to court their lawyer said there was no recorded event in the computer. He argued that the vehicle never threw a code saying it had shut off. So, he deemed the vehicle safe and operable. And he won. Why? Because they had erased (or updated as they call it) the computer! So, I looked like a liar! For my troubles they are giving me a very small amount of money for my pain and suffering. Saying I didn't the win case so they really don't have to pay me anything. I wanted a new vehicle and instead I got a Dodge lemon. A truck that vibrates constantly. The engine light comes on frequently and it burns $200.00 a week in gas. And the power steering still hums loudly. (This sounds worst then my 1992 Caprice )And Damiler/Chrysler gets away with robbing a consumer. Laughing all the way to the bank.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about King Auto Mall!

	Create a support ticket for King Auto Mall!

	More King Auto Mall reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 5+8 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

Similar reviews

MeasuredUp Success Stories

"I had a problem with my local Home Depot based on a discount I thought I was owed and a Home Depot employee read my review and responded to me directly with a resolution." Chris J.