Ira Woods & Sons Complaint

I ordered a Fixed Top Table...

Reviewed by PhoebeVu
Complaint

I ordered a Fixed Top Table Slate Inlay Matte Black Finish from Ira Wood & Sons, Inc. on 10/8/07 and table arrived to me on 10/18/07 which has some scratches & chips on the table top & on the legs but they refused to send me a replacement table due to their vendor freight company, OFDL has denied their claim for the reimbursement. I feel that they had cheated me on my hard earned money and I hope no other online consumers would have to go thru like me when dealing with this ripoff business of Ira Wood & Sons, Inc. It seems they don't care how their customer feels because they got my money. I believe this company is selling damaged and defective products. They won\'t send you the replacement so you have to keep their defective furniture. ABSOLUTELY AWFUL! IRA WOODS & SONS INC. IS A RIPOFF/FRAUD BUSINESS.

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Comments - Consumers and Companies Connect by Commenting

workingclassbuyer says: (9 months ago)

How right you are!! Wish I had read your review before I ordered. This is 'customer-no-service' at its best. DO NOT BUY ANTYHING from Ira Wood & Sons. You will be unable to exchange or return your merchandise unless you pay a 30-50% restocking fee. They invented the 'small-print' and the 'you should have known'.

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