USAA Complaint

I left active duty military...

Darren's Picture Reviewed by Darren
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I left active duty military service in June 2005, after serving in the Army as a recon scout for four years, the last of which was spent in Iraq. I signed up for USAA online in June of 2006, and received an email confirming my membership directly thereafter. But when I called them yesterday to get pre-approval on a home loan, I was told I did not qualify for membership, and that they could not help me because I was not a soldier currently fighting on the front lines.


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