EMusic.com Complaint

I joined E Music in Nov. 2007....

Marilyn's Picture Reviewed by Marilyn
Please Improve 		0  

I joined E Music in Nov. 2007. The cost was $10/month for 30 downloads a month. You are unable to view their catalog until after you sign up (this should have been a clue). I was able to find exactly 2 songs I liked and subsequently download to my computer.

After that, I immediately cancelled my subscription but have continued to be billed for an additional three months. I have requested my account be closed on 3 separate occasions and continue to be told it has been, when it hasn't. I have to date spent $40 on 2 songs! Oh, but I forgot, my old PC died along with those 2 songs.

You are absolutely unable to contact anyone by phone. My credit card company said the only thing they could do would be to issue me a new card.

Don't sign up for EMusic!!!


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