Sirius Satellite Radio Complaint

I cancelled two years ago, and they keep charging my credit card

Reviewed by DMerrick
Complaint

I cancelled two years ago, and they keep charging my credit card. The equipment broke in three months and good luck trying to cancel. Can't get anyone on the phone, can't get anyone online. Sirius steals money, I hate them. Unless you are prepared to subscribe FOR LIFE, don't do it. I've never been so dissatisfied with a company.

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Comments - Consumers and Companies Connect by Commenting

James11520 says: (9 months ago)

Well whatever you do - DO NOT sign up for their Lifetime Subscription without reading their fairly well hidden (and never mentioned during the sales process) terms and agreements. This is an out and out fraud on the Sirius consumers.

It appears that Lifetime does not mean YOUR Lifetime it means the lifetime of your existing receiver. That's right - get a new car with the radio built in, upgrade to a newer device and you will quickly find out how they have resorted to misleading customers with their Lifetime promotion. So what happens if your device fails after the one year warranty is up? That's right - you have lost your lifetime subscription.

PS - the terms and agreements also go on to say "no refunds" on the hefty $500 fee.

So beware: The promise of Lifetime Service isn't Sirius!

GamesRath1969 says: (1 year ago)

Call your credit card company and tell them your card was stolen. They will send you a replacement.

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