A Sensory Sound Complaint

I booked DJ services with A...

IngridMelrose's Picture Reviewed by IngridMelrose
Please Improve 		0  

I booked DJ services with A Sensory Sound in February of 2007 for a September 2, 2007 event. I put down a $250 deposit. On June 11, 2007 we cancelled our event. I was promised a return of my deposit. After numerous phone calls and many promises, I am still waiting for the refund of my deposit. I have spoken to the president of the company, John Kay, and he made me a promise that it would be returned. After waiting two weeks, I called John Kay back and he said that their policy is that they don't return deposits. Nowhere on the contract that I signed does it say there is a nonrefundable deposit policy. He then asked me to compromise and accept a $150 refund. I was so frustrated and desperate that I agreed. Of course, I still haven't seen ANY refund. I am writing this on November 1, 2007 and have just spoken with several employees who swear up and down that the check went out priority mail yesterday. Guess what...the tracking number they gave me is bogus!!! DO NOT hire this company. Their customer service policy is to lie to and ignore their customers.


Company: respond to this review Company: Respond to this review
Post a reply for this review Consumer: Post a reply for this review
Write a review about !
Create a support ticket for !
More A Sensory Sound Reviews and Complaints More A Sensory Sound reviews, complaints, compliments and support tickets




Comments - Consumers and Companies Connect by Commenting

Comment on this review and share your stories, thoughts and advice

Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 9x7 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team