Home Depot Complaint

Reviewed by sfriou
Please Improve

0

I am remodeling my kitchen and just went (1/5/08)to Home Depot to shop for the works - cabinets, counters, appliances. The customer service was TERRIBLE! When I asked to look at appliances I was told to look at cabinets first, however, the woman in that department just shuffled around and handed me brochures. She acted annoyed - as if I was keeping her from her work. I suggested that if she had something I was interupting that maybe we could talk later, but she replied that she wasn't busy. The questions I did ask were answered with one or two words at most.
Finally I went back to appliances and was "helped" with a man who also treated me as if I were keeping him from something he needed to do. Again I offered that he take care of it and get back to me, again I was told that he wasn't busy, again he acted annoyed the entire time! When I left I sat in my car and called their local customer service. After talking to one person, I did get in touch with someone who listened, but I hung up knowing that he would do nothing. They are HORRIBLE to work with!!!
I can't help think that they are more attentive to couples or men. They were intently helping all of the couples that I saw in the kitchen areas.

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letskickass says: (3 months ago)

0

Why go to a store like the one mentioned here. People just don't get it because of all the advertisements we are bombarded with about buying from the big box stores. If you want to buy kitchen cabinets, buy from a kitchen cabinet store, appliances from a appliance store, etc. When dealing with the big box stores you will only get the run around should you encounter problems. The associates don't give a shit as they are here today gone tomorrow. Store management don't care either as they are probably screwing off somewhere in the store so as not to have to deal with the consumer. Enough said.

letskickass says: (3 months ago)

0

Why go to a store like the one mentioned here. People just don't get it because of all the advertisements we are bombarded with about buying from the big box stores. If you want to buy kitchen cabinets, buy from a kitchen cabinet store, appliances from a appliance store, etc. When dealing with the big box stores you will only get the run around should you encounter problems. The associates don't give a shit as they are here today gone tomorrow. Store management don't care either as they are probably screwing off somewhere in the store so as not to have to deal with the consumer. Enough said.

letskickass says: (3 months ago)

0

Why go to a store like the one mentioned here. People just don't get it because of all the advertisements we are bombarded with about buying from the big box stores. If you want to buy kitchen cabinets, buy from a kitchen cabinet store, appliances from a appliance store, etc. When dealing with the big box stores you will only get the run around should you encounter problems. The associates don't give a shit as they are here today gone tomorrow. Store management don't care either as they are probably screwing off somewhere in the store so as not to have to deal with the consumer. Enough said.