Wal-Mart (Walmart) Complaint
I USED to spend money in Walmart...
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Reviewed by WendyCicio Complaint |
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I refuse to buy another item from a rude person.
October 4, 2007 (my birthday) I walked in to put a ring back on lay away ( the one my husband put on a credit card for me ) I wanted to wait until Christmas and pay it off with cash. Adell started the lay away with me, she has sold me 6 rings previously. Adell even pierced my babies ears. She is great.
But ON the monring of Oct. 4, I explained to the jewlry manager and the working with all the heavey make up who is always very very rude when i have encountered her in the past.
They told me that i couldn't put the ring on lay away.. that it wasn't supposed to be on lay away and that adell had made a mistake. SHE HADn't.
They argued and argued with me about it telling me they don't care if i come back when adel is there or not.. they did everything except what i asked them to do. I got very upset with them and their rude behavior and let them know I was not in the mood for their behavior. They got worse. I felt they were witholding my right to make this transaction and the argument excalated. I asked them to call a manager ( she said she WAS the manager) I asked for the Store Manager, Charles was sent over and he excorted me out without hearing my side of the story because i was in tears...
In the parking lot i called the walmart Number I have programmed in my cell. Spoke with a different manager on duty. Phillip. He said to come on back in, and he made the transaction with me with no problem at all.
This is why I don't shop any walmarts anymore.
BEcause nothing was done about the rude ladies, or the rude manager.
Why should i spend another dime in that place? If i have to see those people there while shoping, I won't go back. I used to get my pharmacy items there, my contact lenses there, i got my glasses from there and i used to get my groceries there every week..
No more. Those people will NOT be in my way for purchasing, shopping or other legal transactions ever again.
( no walmart will get my business again until i see that this was handled)
CUSTOMERS RESPOND HERE:
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BUSINESSES RESPOND HERE:
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