AT&T Inc. Complaint

I RECIEVED THE WORST CUSTOMER...

MOLEASALOGGINS-WILS's Picture Reviewed by MOLEASALOGGINS-WILS
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I RECIEVED THE WORST CUSTOMER SERVICE FROM AT&T CELLULAR, OCT 2007
I WAS TRYING TO GET MY ANNUAL PHONE UPGRADE, AND BECAUSE AT&T CUT OFF MY SERVICE 2 OR MORE TIMES DURING THE YEAR IN ERROR THEY GAVE ME THE HARDEST TIME. I SPOKE WITH SEVERAL REPS AND THEY GAVE ME SEVERAL DIFFERENT STORIES,
AND THEY WERE VERY RUDE. I WAS TRYING TO GET THE PHONE UPGRADE FOR MY HUSBAND, I USALLY GET THE UPGRADE EVERY YEAR FOR HIS BIRTHDAY, AND HAD NO PROBLEMS WHEN THE COMPANY WAS CINGULAR. THE PHONE THAT WE SAW WAS ON LINE FOR $ 69.00 THE REP SAID THAT I DID NOT QUALIFI FOR IT AFTER I SPOKE WITH SEVERAL DIFFERENT REPS. AT&T HAS THE

WORSE CUSTOMER SERVICE, WHEN MY CONTRACT IS UP I WILL NOT RENEW IT.

UNHAPPY CUSTOMER
MOLEASA LOGGINS-WILSON


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