central coast nutraceuticals, inc. Complaint

I FINALLY GOT a REFUND

tbirsim's Picture Reviewed by tbirsim
Complaint 		 0

Please read if you want to get a refund and cancel your membership from Central Coast Nutraceuticals. I Finally got my Refund. Let me tell you what I did. I would like to try to help all of those who are unable to contact the company for their refund. First I should say that I placed the order and only paid $1.00 for colotox. Then I received the bill and the product in the mail and they charged me for two other products I never ordered. My total balance came out to about $40.00. I tried calling sooooo many times with no answer. I left nasty messages threatening them I was going to the police station to file a report and I was also going to BBB and I had sent them probably about 10 emails threatening the same things. I finally got two email replies back. Oh and by the way I had to cancel my debt card and get a new one because in the billing statement that I recieved in the mail they said they were going to charge my card monthly for a monthly membership. So with that said, I received two email resplies. The first stated that I was not able to get a refund until I returned the products with a return code or number. So I had to write another email to get the return number. Fianlly someone got back to me the second time and I got the number, I returned the two products I did not order and wrote a letter in the package explaining that I wanted to cancel my membership and receive a full refund less the $1.00 because I kept the colotox product. After a month or so I finally got my full refund of about $40.00. So my advice is don't give up and threaten, threaten, threaten as much as you can. Someone will see your emails and listen to your messages. I would just to be safe cancel the card you used and get a new one. I just told them that I lost the card and I needed to get a card with a new number issued to me. It only took about 4 days to get the new cards from my bank. I will never try to product because if it's like their company I could only imagine what it will do to my insides.

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Comments - Consumers and Companies Connect by Commenting


shortwidefunny says: (10 months ago)
 0
This co. STINKS.And I want my $ back!!!

tbirsim says: (10 months ago)
 0
I would at least cancel your memebership if you haven't done so already so that they won't keep charging your card every month.

fell4itanyway says: (10 months ago)
 0
With my case, I past the company's 30-day refund policy and 14-day trial period which allows me to get a full refund. But this company is wrong. I was charged $38.95, 5.95, and 29.95 from a company that was partnered with them. THe rep told me they are no longer partners but, I am still enrolled. Screwed up! I dont think I can get a refund because of their policy.

Cynthia says: (11 months ago)
 0
I would like my name taken off the reorder list immediately. I signed up only for a trial offer and now have found another order on my credit card bill. I did not agree to this and find it very offensive that you would go ahead and send more product. Please delete my name from any further product offers.
Sincerely,
Cynthia Portz




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