Sitecube.com Complaint

Reviewed by Iamwinnwer Please Improve

0

This company is located in indana is the latest chat I had on line with them

Mike: Hello
Mike: This is Mike.
Mike: How can I help you?
Davette Anderson: where is the company located is it bbb member
Mike: no
Mike: support is from India

Davette Anderson: so you are india
Davette Anderson: ment to say in india
Mike: yes
Davette Anderson: so I can't get a call from you
Mike: let me know the problem ?
Mike: and let me know your phone number ?
Mike: so that one of our agent will call you

Davette Anderson: I did went signed in
Mike: let me know have you signup for the 10 day free trial version ?
Davette Anderson: no the reseller account and I ask For a refund I was told it would take 2to 3 days it has been two weeks what is the problem
Mike: can I have your user name ?

Davette Anderson: Iamawinner
Mike: Allow me 2 min

Mike: I have checked with my billing team

Mike: and you will get a confirmation email within 1 hour

Davette Anderson: for a refund of 229
Mike: you will get a refund of $179

Davette Anderson: why
Mike: I see that you have registered your domain name with us

Mike: and the setup fee

Mike: we have deducted total of $50 for the setup fee and domain registration

Mike: and you will get a refund of $179

Mike: you will get an confirmation email within 1 hour

Mike: Is there anything else that I can assist you with?

Davette Anderson: that was not what i was told 2 weeks ago

Dear SiteCube.com ,

The following notes have been added to your account.
Please review this information and take corrective action, if needed by: as soon as possible.

*** FINAL REFUND REQUEST *** The customer has contacted us stating the services were not to her needs. The customer is no longer interested in receiving this service. Please issue a refund for the purchase and contact the customer with their refund information as soon as possible. Failure to do so may force 2Checkout.com to take further action on this order per the customer's request. Thank you.

Thank you, 2Checkout.com Inc 1785 O'Brien Road Columbus, OH 43228 Contact us: http://www.2checkout.com/contactus.htm Customer Service: 1-877-294-0273 toll-free in U.S. & Canada 1-614-921-2450 international callers 0871-871-8283 local from UK & Northern Ireland

2Checkout.com Inc will help you get your money back and they are very nice call 1-614-921-2450

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