Time Warner Cable Complaint

How to file complaints about TWC - Cable TV

Gonendunit's Picture Reviewed by Gonendunit
Please Improve 		0  

Anyone who's done business with TWC knows that their customer service is non-existant. Complaints do no good. Here's the solution: I contacted the FCC and was told that complaints need to be directed to Time Warner's local franchising authority for... More...





Comments - Consumers and Companies Connect by Commenting


Gonendunit says: (9 hours ago)
0  
You're right, Fratstone. The absolute worst of any provider. Hopefully soon they'll be regulated by the FCC. Go to a site called My3Cents.com and read the VOLUMES of complaints about there worthless people.

TWCSUX says: (9 hours ago)
+1  
And how about the fact that they force you to rent their cable boxes instead of you being able to buy your own ar use a CABLECard? They steal money from us any way they can.

Gonendunit says: (4 weeks ago)
0  
Agreed!! I'm in the same position you are. Fortunately, Senator Kay Bailey Hutchison now chairs the US Senate Committee on Commerce and Time Warner Cable is one of her pet peeves. She's already written to the FCC. As it now stands, TWC is totally unregulated. They fight every bill passed appointing any agency to regulate them. They are a monopoly and they conduct business as such... with total disregard for their customers.

fratstone says: (4 weeks ago)
+1  
worst cable service ever the only reason i use them because they are the only service in my town terrible customer service.takes a month if you move and try to transfer your servce



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