FedEx Complaint

How does this happen during the HOLIDAY SEASON? - parcel delivery

Mushroomer's Picture Reviewed by Mushroomer
Complaint 		 0

Okay, so about two weeks ago, I ordered an iPod from Apple.com. It shipped via FedEx . Here's the problem - On the day I was expected to receive it, it was first put on the WRONG TRUCK ENTIRELY, and still delivered TO THE WRONG ADDRESS! Fortunately, the person that received it sent it back, and FedEx was set to deliver it the following day.
They put it on the wrong truck AGAIN.
Now, take into account my area is currently facing a good foot of snow & ice. So, even once the package was on the WRONG TRUCK, they called in the drivers before they could give me it.

Now, my package NEVER received any sort of high-importance. You'd think after TWO mis-shippings, FedEx would insure that MY package was delivered, ASAP. Nope. They kept calling in the trucks every day, and as a result, only the people at the START of the route got service. Those at the end? Nope.

This all happened during the Christmas rush. In a season where on-time dleiveries are ESSENTIAL, you'd think they could avoid MULTIPLE SCREWUPS like this! But NO! It's downright IDIOTIC, and I'm astounded that FedEx can still stay in buisness with horrid management like this.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More FedEx Reviews and Complaints More FedEx reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 2x2 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More FedEx reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team