Hot Topic Complaint

Hot Topic Not So Hot. - earrings

shadowryter's Picture Reviewed by shadowryter
Please Improve 		0  

I just received an online order from Hot Topic .com. My daughter tried on her new earrings and within 3 hours they broke. (she's 18)I immediately e-mailed and then called HT to ask about an exchange and was told repeatedly that if the package was opened they could not offer an exchange. They broke in under 3 hours for God's sake. I just want a new pair. No talking to customer service. just like conversing with a robot.


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