CERTA PRO PAINTERS Complaint

Horrible company - CertaPro, Vee Sloan

shannon's Picture Reviewed by shannon
Please Improve 		0  

CertaPro is the worst comapny I have evr hired. They did a poor job, refused to honor their contract, wouldn't finish the job after they were paid, and left a huge mess. They chopped down many of my plants because they didn't want to cover them or move around them. The painter brought his girlfriend to paint because he had other jobs to do. She was not an employee and hadn't painted before. They wouldn't power wash, scrape or prime; instead they painted over dirt and peeling paint. They wouldn't put house numbers or light fixtures back on, nor would they clean up their garbage, coffee cups, paint cans, etc. They dripped paint everywhere, missed places altogether, and did a messy job on the areas they did paint. Once, he didn't feel like getting his ladder down, so he stood on/inside my planter and crushed my plants. When I complained and confronted the owner, she said, "You get what you pay for". Well, I didn't get what I paid for....according to the contract. I have moved my outdoor furnishings back, and now have to hire someone else to paint my house, even though I already paid CertaPro. Countless friends and neighbors have been shocked to see the horrible job that was started.


Company: respond to this review Company: Respond to this review
Post a reply for this review Consumer: Post a reply for this review
Write a review about !
Create a support ticket for !
More CERTA PRO PAINTERS Reviews and Complaints More CERTA PRO PAINTERS reviews, complaints, compliments and support tickets




Comments - Consumers and Companies Connect by Commenting


shannon says: (1 month ago)
0  
The contract was not honored. Neighbors saw me do the work and continually commented on the poor quality work. I have hundreds of pictures and welcome anyone to come see the incomplete job. My light fixtures and house numbers are still on my porch. I personally moved everything out of their way, and they STILL broke things and spilled paint everywhere. All I asked was that they do what was in the contract. Vee has been very unprofessional in dealing with this situation, and we will let a judge determine who is correct. I am taking them to court to get my money back, as well as court costs and to cover the damage that was done to my property. Every neighbor and visitor to my home is appalled at the poor quality, as well as breach of contract for not caulking or priming....which is in the contract. They painted over peeling paint, which is already coming off. Vee did not do her best to please me; saying, "you get what you pay for", does not sound like one is concerned about customer satisfaction. The proof is in the photos, documentation, and countless people who have continued to push me to proceed with getting my money back. They are very angry that I was taken advantage of, and then treated so poorly by the owner. I welcome anyone to contact me for pictures, or to come see the job for themselves.

VeeSloan says: (1 month ago)
0  
I am the owner of CertaPro painters and would like to say that we went above and beyond the contract. I was on the work site everyday as Shannon continually asked the painter to do things that were not on the contract. Some of these things we did such as extra caulking, extra coats of paint and moving bricks and planters out of the way and moving them back. At no time was paint ever spilt, nor was the work site dirty or messy. I regret that the experience was not a good one for Shannon and did my best to please her.


Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 9+6 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

More CERTA PRO PAINTERS reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team