Magic Jack Complaint

Horrible Service Buyer Beware - Allof the above

crowtechy12's Picture Reviewed by crowtechy12
Complaint 		 0

It worked fine for about 3 months, then the voice quality was sketchy. Then it would just randomly shut off, I would find myself and my family and friends calling the house only for it to go strait to voice mail. Then it stopped working altogether. I called support asking for a replacement and they kept going back and forth for 6hours having me do the same things over and over and when the person on the other end would get frustrated, they would have me reboot my computer so that I was no longer their problem and I would have to talk to someone else. Finally when I was beyond fed up, they informed me that I could not get a replacement anyways and showed me their terms and conditions that stated that they would basically replace the defective device if they felt like it and in my case they did not. It was also nice how they knew this initially and just kept me going for 6 hours. I would not recommend this product to my worst enemy and will tell everyone that I can not to buy it either. Why can't companies make a product and actually stand by it or actually care about the service that their customers receive?

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Magic Jack Reviews and Complaints More Magic Jack reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 5x3 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Magic Jack reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team